Privacy Policy
Last updated: 2026
What We Collect
When you place an order we collect: name, email, shipping address, order details (design choices, custom text), and a purchase record. Payment information is handled directly by Stripe — we never see or store your card number.
How We Use It
- Fulfilling your order and sending design proofs
- Order confirmations, shipping updates, and support
- Improving our website and product offerings
Payment Processing
All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. Their privacy policy applies to card data.
We Don't Sell Your Data
We do not sell, rent, or trade customer data to third parties. Ever. Data is shared only with the services required to fulfill your order (Stripe, shipping carriers).
Cookies
Our site uses essential cookies to power checkout and remember your design in progress. We may use anonymized analytics to improve the site.
Your Rights
You can request a copy of your data, or ask us to delete it, by emailing hello@carboncustoms.co. We'll respond within 30 days.